Custom portrait FAQ
Everything buyers usually ask before ordering a custom digital charcoal portrait from Arts By Creeda: photo requirements, file delivery, printing, payment, revisions, and privacy.
Digital delivery
Receive a high-resolution portrait file by email.
Print guidance
Use matte or fine art paper for a refined finish.
Private photos
Reference images are handled for your order and delivery.
Read this if you are choosing a gift
The best portrait orders begin with a strong photo and a clear purpose. If it is for a birthday, anniversary, memorial, or family gift, include that context in your notes.
Delivery format
Digital portrait orders are delivered by email as high-resolution print-ready files.
Revision policy
The current policy is no standard revision round unless a special agreement is made before ordering.
Photo privacy
Send private notes in your order if you do not want the finished portrait shown publicly.
Questions before you order
How do I order a custom charcoal portrait?
Choose your portrait style, size, and delivery format on the order page, upload a clear reference photo, then complete payment securely with Paystack.
Can I order from outside Nigeria?
Yes. Digital portraits are delivered worldwide by email, so customers can order from anywhere and print locally.
What kind of photo should I send?
Send a clear, well-lit photo where the face is sharp and visible. A natural expression, clean lighting, and minimal blur help the final portrait look more premium.
What file do I receive?
Digital orders are delivered as high-resolution print-ready files. The current studio offer highlights 600 DPI files that can be printed large without losing detail.
Are revisions included?
The current studio policy is that each portrait is finished carefully before delivery, with no standard revision round unless a special revision agreement is made before ordering.
How should I print my digital portrait?
Use a trusted print shop, choose heavyweight matte or fine art paper, and frame behind clean glass or acrylic. Avoid low-quality glossy paper for premium gifts.
Will my reference photo be shared publicly?
The site promises private handling. If you do not want the finished portrait used in the public portfolio, say so in your order notes.
Continue through the portrait journey
Turn your photo into a timeless charcoal masterpiece.
Send the photo, choose your portrait, and receive premium digital artwork ready to print.